E-Soft ISO 9000 Template

The ISO 9000 Template were created to help you to prepare the ISO 9000 Quality Manual, ISO 9000 Operating Procedure & ISO 9000 Forms. This ISO 9000 Template contains prewritten ISO 9000 Quality Manual, ISO 9000 Operating Procedure along with sample forms and checklists included as Microsoft Word & Excel format. It provides sample practical documentation in the proper ISO format required by the latest ISO 9001:2000 changes.

Special Features :

· Specifically designed to be very easy to customize so that the entire documentation that is required by ISO 9001 : 2000 can be quickly and easily developed.
· Professional design and layout.
· It is designed to fulfill the ISO 9001 : 2000 requirements.
· Easy to read, easy to understand, and easy to implement.
· Easy to audit as it follows the structure of ISO 9001 : 2000.
· Includes the required Process Flowchart.

The ISO 9000 Template series itself is generic, and is designed to be applicable to any manufacturing or service process. The ISO 9000 Template are consist of:

a. ISO 9000 Quality Manual Template

This first step in building a ISO 9000 Quality Management System is the creation of a "Quality Manual". This is a separate and distinct step from developing quality procedures. The purpose is to state in a concise and brief format, the policies and objectives of the company required to achieve a desired level of quality for the organization or division.

More than likely the input for the Quality Manual will come from your customers. It is the customer that drives the Quality Process. There requirements, needs, and future desires are the basis for implementing an ISO 9000 quality system in the first place.

At a minimum, the ISO 9000 Quality Manual is required to address each one of the paragraphs of the applicable ISO 9000 Series that the company plans to become registered against. ISO 9001:2000 is the focus of this manual. But, you may need to expand the scope to include EMS 14001, QS-9000, AS-9000, or other industry specific quality requirements.

Each area that is written should include, at a minimum, three parts: Scope, Policy and Responsibilities.

· The Scope portion should simply state the purpose of the covered area.
· The Policy portion should state the company policy regarding the applicable ISO clause.
· The Responsibility portion should state who, in generic titles or positions, is responsible for the policy.

ISO 9000 does not require a specific format for the Quality Manual. A sample manual is provided in this guide for your use as a template to create your own Quality Manual. The Quality Manual Table of Contents is based on the ISO 9000 standard itself. This ensures that each required element is addressed and provides an excellent starting point for building your Quality System.

ISO 9000 Quality Manual Consist of:

· Master List
· Forward
· Administration
· Company Information
· Quality Management System
· Management Responsibility
· Resources Management
· Product Realization
· Measure Analysis Improvement
· Attachment

b. ISO 9000 Operating Procedure

The ISO 9000 Operating Procedure Template includes and integrates the top level ISO 9000 quality manual and the six required quality procedures, thus containing the most difficult part of the ISO 9000 documentation. The ISO 9000 Operating Procedure Template include the detailed samples of the Operating Procedures to fulfill the ISO 9001 : 2000 requirements for the procedures, making the customization process even easier. The entire manual follows the structure of ISO 9001 : 2000.

ISO 9000 Operating Procedures Consist Of:

· Control of documents
· Control of records
· Internal Audit
· Control of non-conformance product
· Corrective Action
· Preventive Action
· Training
· Purchasing

c. ISO 9000 Forms

ISO 9001 : 2000 does not require forms but ISO 9001 : 2000 requires to keep records. Our well-designed forms make it easy to record the necessary information. In addition, our well-designed forms guide the user through a business process (for example, our Corrective & Preventive Action Plan Form guides you through the entire corrective action process), ensuring not only that all data is recorded but that all steps have properly been executed.

All our ISO 9000 Forms

§ can immediately be used without any or with only little modifications(if you really need to, you can easily edit and customize in Microsoft Wordor Excel).
§ are designed by experienced quality managers and ISO 9000 auditors so that all forms are fully compliant with ISO 9001 : 2000 requirements.
§ are professionally laid out so that they are really easy to use without separate instructions.

ISO 9000 Forms Consist Of :

§ Orientation Checklist
§ Training Calendar
§ Training Needs Analysis
§ Training Record
§ After Training Valuation Form
§ Training Request Form
§ Application Form
§ Leave Application Card
§ Meeting Attendance
§ Training Attendance List
§ Store Card
§ Order Tracking Form
§ Material Issue Record
§ Material Return Note
§ Document Issue Record
§ Request For Uncontrolled Document
§ Document Change Notice
§ Preventive Maintenance Record
§ Approved Supplier List
§ Selection / Evaluation of Supplier
§ Audit Schedule
§ Internal Audit Checklist
§ Corrective Action Report
§ Preventive Action Report
§ Outgoing Form
§ Corrective & Preventive Tracking List
§ Equipment Calibration Tracking List
§ Customer Semi-Product Inspection
§ Non Conformance Corrective Action Report
§ Record Master List
§ Customer Feed Back Form
§ Customer Satisfaction Evaluation
§ Customer Information List